Privacy Policy2018-05-24T22:41:47+00:00

PRIVACY POLICY

Welcome to AllShapeUp’s online privacy policy. These privacy conditions apply to the use of this website. By accessing this website and/or placing an order as a member or as a guest you agree to be bound by our privacy policy. If for any reason you disagree with any of these privacy policies, you may not use or access this website.

If you have any questions or require any further information in relation to any of these privacy policies please contact a member of our team via enquiries@allshapeup.com or call 07557534897 from 10.00am – 5.00pm Monday – Friday.

Please note that we aim to respond to all customer emails within 24 hours, though this can be slightly longer in peak times and bank holiday periods.

Amendments

We reserve the right to change or remove this website in part, or in full, temporarily or permanently without prior notice and we will not be held liable to you or any third party for the modification or withdrawal of this site.

We also reserve the right to amend these terms and/or conditions without prior notice and in continuing to use the website following such change will deemed acceptance of such amendment(s). It is your responsibility to regularly check the terms and conditions for changes. If you disagree with any amendments to these terms and conditions, you must cease using this website immediately.

Definitions

‘Conditions’ – This term refers to these terms and conditions and special conditions.
‘Product’ – Refers to the product displayed for sale on the website.
‘Product Description’ – Means the part of the website where certain terms and conditions in respect of the individual product are provided.
‘Special Conditions’ – Means the terms and conditions outlined in the product description.
‘Users’ – Means the users of the website collectively.
‘Personal Information’ – Means the details provided by you on registration for membership or when placing an order.
‘We/us’ – Means AllShapeUp Ltd
‘Website’ – Refers to the website located at www.allshapeup.com or any subsequent URL which may replace it.
‘Cookies’ – Refers to small text files which our website places on your computer’s hard-drive to store information about your activity on our website and to identify your computer.
‘You’ – Means a user of this website.

USE OF THE WEBSITE

You are provided with access to this website in accordance with these conditions and all usage of this website including, but not limited to, placing an order or registering as a member must be conducted in strict accordance with these conditions.

You warrant that any personal information that you provide, for any reason, is true, accurate and current. You also warrant that you will notify us immediately via email or phone of any changes to your personal information. Alternatively, you will update this information manually on your account when logged in to butterflytree.com

You agree not to impersonate any other person or business or use a false name that you are not authorised to use.

Indemnity

You agree full to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees arising from any breach of the conditions by you, or any other liabilities out of your use of this website or the use by anybody else who accesses the website on your behalf.

PRIVACY & COOKIES

Privacy Policy

AllShapeUp understand that privacy is import to you and make every effort to ensure that your personal information is treated with the highest level of confidentiality. For the purpose of Regulation (EU) 2016/697 of the European Parliament and of the Council of 27 April 2016, (“GDPR”) or any subsequent amendment or replacement or supplementary legislation (together “Data Protection Law”), the data controller is AllShapeUp Ltd of 39 Hemsby Road, Castleford, West Yorkshire, WF10 5EF.

In order for you to place an order and/or register as a member, we have to collect certain information from you, including contact information.

The details you provide may include your name, email address, delivery address, telephone number, product sub-selections, credit or debit card number, the card’s expiry date and billing address. Your personal information will be stored securely for as long as necessary and consistently with the purpose for which you provided it.

Whilst using this website, we may collect, store and use the following types of data that are gathered in relation to your activity.

  1. Information about the PC or device that you are using and your visits to the website such as; your IP address, location, browser type, source of referral, length of visit and page views. This information is used to make improvements to the website and service we offer.
  2. Information regarding transactions carried out between you and AllShapeUp or relating to this website including information relating to the purchase of our goods and services.
  3. Information you provide to us for the purpose of registering for membership, allowing us to send you email notifications regarding your order and/or information relating to products, services, events and promotions.

Personal data submitted to us will be used to; administer the website, improve the browsing experience by developing and improving the website, to process your order(s) and to provide you with marketing information including news, products, services, events and promotions.

We like to keep in touch with all of our members to bring you information about new products, services, events and promotions. Our primary method of contact is via email, though we may also contact you by phone or post.

If, however, you would no longer like to receive this information, you can remove your details from our contact list by using the ‘unsubscribe’ link at the bottom of our promotional emails or by contacting us directly via email or phone.

We are committed to ensuring that your information is stored securely. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, digital and managerial procedures to safeguard the information we collect online.

Cookies Policy

Cookies are small text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser and contains anonymous information such as a unique identifier and the site name.

When you enter our website we will use cookies, which help us to improve the online experience that we provide, such as, allowing us to remember you and the items you may have in your basket when you return to our site. Cookies can also help us to identify and rectify errors, or to determine relevant products to show you when you are browsing.

Cookies cannot harm your computer and we don’t store personally identifiable information (such as credit or debit card details) in the cookies we create, though we do use encrypted information gathered from them to improve your experience on the site.

Please see below for information relating to the types of cookies we may use while you visit our site.

First Party Cookies – These cookies are set by the site you are visiting and can only be read by that site.

Third Party Cookies – These cookies are set by a separate organisation to the owner of the website you are visiting. The site may use a third party company who will set their own cookies for purposes such as analytics. Third parties with embedded content within the site, such as social networking sites, may also use their own cookies.

Session Cookies – These cookies are stored temporarily during your browsing session and are deleted from your device upon closing the browser.

Persistent Cookies – These cookies are saved on your computer for a fixed period (usually a year or longer) and are not deleted when the browser is closed. These are used for a number of purposes, such as remembering your preferences.

If you’d like to learn more about cookies and how you can manage them, please visit aboutcookies.org (please note that we are not responsible for the content of external websites) or get in touch with a member of our team via email or phone. By entering and using the website, we assume that you agree with our cookies policy.

AllShapeUp are dedicated to being clear and honest about the use of your information, and the ways in which we monitor the usage of our website. After all, we understand just how important your privacy and security is to you and will make ongoing improvements to our site, including improvements relating to privacy and cookies.

Please see below for information relating to the types of cookies we are currently using on our site.

_utma, _utmb, _utmc, _utmz, _ga, _gat
Google Analytics cookies used to collect information about how visitors use our website. You can disable Google Analytics on all websites by downloading the Google Analytics Opt-out Browser Add-on.

viewed_cookie_policy
Records whether you have clicked ‘Accept’ on our cookie policy, preventing the cookie alert bar appearing again.

wfvt, wp-settings-n, wp-settings-time-n
Information about your general geographic location.

wordfence_verifiedHuman
Generated by a plugin that protects our website against attack.

PHPSESSID
Enables the server to recognise you as you navigate from page to page.

COMPANY INFORMATION

This website is owned and operated by AllShapeUp Ltd

Customer Services:

Customer Service Team
AllShapeUp
39 Hemsby Road
Castleford
West Yorkshire
WF10 5EF

Email: enquiries@allshapeup.com
Telephone: (+44) (0) 7557534897 (lines are open between 10.00am and 5.00pm (GMT), Monday – Friday.

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